10 Rules for Talking

How To Have Difficult Conversations in an Angry World

Disagreement is nothing new, but psychologist Tim Harkness has noticed that we no longer seem to be able to move our conflicts forward. From the coronavirus crisis to climate change, Brexit to Trump, negotiating who washes the dishes to persuading your boss you need that pay rise - Harkness' simple rules will revolutionise the way you talk.

Focusing on 'crucial' conversations, where opinions vary, emotions are strong and the stakes are high, 10 Rules for Talking outlines how to talk to people, both personally and professionally, who don't share your opinion.

His rules include recognising that agreement is not simple, respecting your adversary, and de-escalating to keep the conversation safe. Learn how to persuade, respond and - most importantly - keep the conversation progressing. 

A useful addition your library on the Psychology of Mediation